Privacy Policy

Privacy Policy

Effective Date: June 7, 2017

At Rome Express Carriers, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines the collection, use, disclosure, and protection of your information when you interact with our website or utilize our services.

Information We Collect

• Contact Information: Name, email address, phone number (+39 325-30690), and mailing address (Via di Portonaccio, 21 Aniene - Collatino Rome, 00159).
• Payment Information: Credit card details or other payment method information.
• Shipping Information: Delivery addresses and recipient details.
• Account Credentials: Usernames, passwords, and other account-related information if you create an account with us.
• Usage Information: Browsing activity, interactions with our website, and other usage data collected through cookies and similar technologies.
• Communications: Correspondence or feedback provided to us, including emails, messages, or phone calls.

How We Use Your Information

1. Providing Services: Fulfilling orders, processing payments, and delivering goods to you.
2. Customer Support: Responding to inquiries, providing assistance, and addressing concerns.
3. Improving Services: Analyzing trends, tracking user behavior, and enhancing the quality of our website and services.
4. Marketing and Promotions: Sending promotional offers, newsletters, and other marketing communications.
5. Legal Compliance: Complying with legal obligations, enforcing terms and policies, and protecting rights and property.

How We Share Your Information

1. Service Providers: Engaging third-party service providers to assist us in providing our services, such as payment processors, shipping companies, and IT service providers.
2. Legal Compliance: Disclosing your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, transferring your information to the acquiring entity or successor organization.
4. Consent: Sharing your information in other circumstances with your consent.

Your Rights and Choices

You have certain rights and choices regarding the collection and use of your personal information:

1. Access: Requesting access to the personal information we hold about you and requesting corrections or updates to inaccuracies.
2. Opt-Out: Opting out of receiving marketing communications from us by following the unsubscribe instructions included in the messages or contacting us directly.
3. Cookies: Controlling the use of cookies and similar technologies through your browser settings or by using opt-out mechanisms provided by third-party service providers.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@romeexpresscarriers.com or Via di Portonaccio, 21 Aniene - Collatino Rome, 00159.

By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.