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    F.A.Qs

    Frequently asked questions

    What services does Rome Express Carriers offer?

    Rome Express Carriers offers a comprehensive range of transportation services, including international shipping, freight forwarding (air, road, sea), customs clearance, warehousing, last-mile delivery, private freight, military cargo, supply chain management, packaging and crating, e-commerce logistics, and more.

    How can I request a shipping quote?

    You can request a shipping quote by filling out the form on our website or by contacting our customer service team directly. Provide the necessary details, such as the origin and destination, dimensions and weight of the shipment, and any specific requirements. Our team will then provide you with a fair and competitive quote tailored to your needs.

    Where does Rome Express Carriers operate?

    Rome Express Carriers operates globally, connecting businesses and individuals to destinations worldwide. Whether you need domestic or international shipping services, we have a strong network of partners and agents to ensure efficient transportation and delivery.

    How long does it take for my shipment to arrive?

    The transit time of your shipment depends on various factors, including the origin and destination, mode of transportation, customs clearance processes, and any unforeseen circumstances. We strive to provide accurate delivery estimates and keep you informed throughout the shipping process. Our team will provide you with the expected transit time based on the specific details of your shipment.

    Does R.E.C provide insurance for shipments?

    Yes, we offer comprehensive cargo insurance options to protect your shipments against potential risks. Our team can provide you with details on insurance coverage and help you choose the appropriate insurance option for your specific needs.

    How can I track my shipment?

    We provide advanced tracking systems that allow you to monitor the status and location of your shipment in real-time. Upon booking your shipment, you will receive tracking information and access to our online tracking portal, where you can easily track and trace your cargo.

    What are the accepted payment methods?

    We accept various payment methods, including bank transfers, credit cards, and other secure online payment options. Our customer service team will provide you with detailed information regarding the available payment methods and guide you through the payment process.

    Can Rome Express Carriers handle hazardous or special cargo?

    Yes, we have extensive experience in handling hazardous and special cargo. Our team is well-versed in the regulations and requirements for transporting such goods, ensuring compliance and safety throughout the process. Contact us with the details of your hazardous or special cargo, and we will provide you with tailored solutions.

    Do you provide warehousing and storage facilities?

    Yes, we offer secure warehousing and storage facilities to accommodate your goods. Whether you require short-term or long-term storage, we provide safe and organized storage options. Our warehousing services include inventory management and value-added services to support your logistics needs.

    How can I get in touch with Rome Express Carriers for further inquiries?

    You can contact us through our website by filling out the contact form or by using the provided phone number. Our dedicated customer service team is available to assist you with any inquiries, provide additional information, or address any concerns you may have.

    If you have any other questions or require specific information about our services, please feel free to reach out to us. We are here to provide you with exceptional shipping and logistics solutions tailored to your requirements.